Online counselling and a free mental wellness check: how it works

In this article

1. What the free mental wellness check covers
2. How online counselling works
3. Who it helps
4. Myths and facts
5. A quick self-check
6. Get started

Reaching out for support can feel like a big step. Online counselling makes it easier: no travel, no waiting room, just a private conversation with a professional from wherever you feel comfortable.

What the free mental wellness check covers

Our mental wellness assessment asks how you have felt and functioned over the past two weeks, across:

• Emotional wellbeing: balance, positivity, enjoyment, confidence, expressing emotions
• Stress and anxiety: overwhelm, relaxing, worry, restlessness
• Mood: sadness, interest, exhaustion, hopelessness, irritability
• Sleep and energy: rest, routine, daytime energy
• Relationships and social wellbeing: connection, support, communication, boundaries
• Coping and resilience: managing difficulty, adapting, calming yourself
• Daily functioning: concentration, responsibilities, motivation, purpose

You can also share, in your own words, what is affecting you most. Every question is optional.

How online counselling works

1. Take the free assessment at your own pace.
2. Choose your expert, preferred date, time and session mode: video, audio, WhatsApp or phone.
3. We confirm your slot on your preferred contact method.
4. Meet privately. Camera optional, in English or Hindi.
5. Get a practical plan to work on between sessions.

Who it helps

• Stress, anxiety and overthinking (see how to manage stress and anxiety)
• Low mood (see feeling low or depressed)
• Burnout (see burnout symptoms and recovery)
• Self-esteem and confidence
• Relationship and family concerns
• Teens and parents (see academic stress in teenagers)
• Teams and organisations (see workplace mental wellness)

Myths and facts

• Myth: Online counselling is less personal. Fact: Many people find it easier to open up from home.
• Myth: You need a serious problem to see a counsellor. Fact: Early support helps prevent problems growing.
• Myth: Counselling means years of sessions. Fact: Many people benefit from a few focused sessions.
• Myth: Your information is shared. Fact: Assessments are encrypted and seen only by your practitioner.

A quick self-check

• Have I felt overwhelmed or low for more than two weeks?
• Is stress affecting my sleep or work?
• Have I lost interest in things I usually enjoy?
• Do I lack someone to talk to?
• Would talking it through help?

Get started

Take the free mental wellness assessment or read more about mental wellness services. Not an emergency service: if you are in crisis, call your local emergency number or a helpline (India Tele-MANAS 14416, USA and Canada 988, UK Samaritans 116 123).

Frequently asked questions

This article is for general education and is not a substitute for personal medical advice. If you have sudden symptoms, pain, bleeding or thoughts of self-harm, please contact a doctor or local emergency services.